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Welcome to the Customer Support Services Section
We are pleased to have you as our valued customer. You are our top priority and your satisfaction means the world to us. At Kamtech, we believe that true customer satisfaction can be evoked only when a good product is backed by responsive and attentive service and after sales support. To this end, for the Kamtech customer, help is just a phone call or email away.
Kamtech's Customer Support Team gives you direct access to experienced Services professionals for trustworthy advice on issues such as
implementation, security, training on software features and use, problem diagnosis and resolution.
Services include:
Installation advisory support - help with installation and updating of software applications in standalone or in a network environment
Corrective support - to resolve identifiable and reproducible software product problems and to help you identify problems that are difficult to reproduce; includes assistance with trouble-shooting and with setting configuration parameters.
Our response time can be instantaneous and customer friendly that will not stretch beyond a maximum limit of 48 hours, depending on the nature of the problem.
Training to the Administrators and Users in Software Operations and related third party
software such as MS Office, Database Maintenance etc.
Software Maintenance Services through Annual Maintenance Contract
Provision of Remote Support Services on-line for Prompt and Real Time Support Services
Our channel partners at various locations on the globe provide personal and very accessible assistance whenever required
For more information mail us at : support@sakshamerp.com
or call on +91-141-2377559, 2373226 |
